AN ORLANDO WEDDING

TERMS & CONDITIONS

 

Function + Event
T's & C's

Please read all the following terms, conditions, frequently asked questions and rules of the Country Club prior to making a booking for your group, as this will ensure we are suitable for your requirements.

 

 

  •  We request that you keep within 10% of the original numbers booked in as we reserve the right to charge for changes in excess of this, although early notification may allow us to plan ahead to fill spaces and at our discretion, keep this charge to a minimum.

  • In regards to transport options, we are more than happy to pass on the preferential pricing that we have negotiated with both Tranzit Coachlines and PN Taxis.

  • All function costs are usually allocated to one A/c although we can accommodate individual payments provided the organiser is happy to provide a full list of all attendees to mark off as they pay and accept responsibility for all unpaid accounts.

  • Any damages incurred by your guests will be added to your final A/c.

Please note that guests consuming alcohol prior to arrival may not be able to participate in activities.

 

IMPORTANT:

  • All guests under the age of 18 must be introduced to our duty manager on arrival & all children under 16yrs must be fully supervised by an adult at all times.

  • We request that all guardians report to us on arrival so that we can point out all danger areas within the property & advise on safe boundaries to keep children within.

  • We reserve the right to cancel a booking at any time at our own discretion should we deem it necessary to do so.

  • We reserve the right to alter the package price or charge a venue hire to offset any loss on our behalf if your function requirements alter from the time of booking.

  • Please advise us of any guests that have special dietary requirements at this time. So please check with your guests.

  • We reserve the right to alter the package price or charge a venue hire if your function requirements alter.

  • Payment can be either made on the day, invoiced for existing members / clients, or by prior arrangement an invoice may be issued to new clients.

  • Please inform us of any special dietary requirements prior to the day.

 

PLEASE NOTE:

  • All unpaid accounts will incur interest charges at a rate of 1.6% per month with all collection costs added to the amount owing.

  • Preferred payment is by internet transfer & payments made by credit card will incur an administra- tion charge.

 

PLEASE REMEMBER:

  • Please do not allow your guests to pre-load, or bring any alcohol anywhere onsite (This includes the carpark) as by law, we will need to remove them from the property. We have extensive transport options available - just ask prior to the day!

  • If possible, please let us know of any guest’s special dietary requirements in advance.

 

Corporate
T's & C's

We have tried to make the packages as simple & straight forward as possible - please read all terms conditions & frequently asked questions prior to making a booking for your group so you are well aware of what we have to offer and as to whether we are suitable for your function.

  • We request that you keep within 10% of the original numbers booked in as we reserve the right to charge for changes in excess of this, although early notification may allow us to plan ahead to fill spaces & in some cases, at our discretion, keep this charge to a minimum.

  • All final numbers need to be with us 7 to 10 working days (we prefer 10 days please) prior to your function, this is the minimum number you will be charged for.

  • Please advise us of any guests that have special dietary requirements at this time, so please check with your guests.

  • We reserve the right to alter the package price or charge a venue hire if your function requirements alter.

  • Payment can be either made on the day, invoiced for existing clients, or by prior arrangement an invoice may be issued to new clients.

  • The menus are pre-set, but do allow for special dietary requirements to be catered for, so please let us know in advance if any of your guests require this.

  • The ‘packages’ are organised to run based on set itinerary’s and we request that you please try to keep to this as best as possible, so that your guests don’t miss out on portions of the day or evening & other groups or guests are not inconvenienced.

  • The itinerary is based on a set number of hours that reflect the length of time most groups require for their function & we reserve the right to either reduce, increase or to charge accordingly if extra time requested.

  • We are able to help with transport options and if your package does not have this included you are still welcome to take advantage of our reduced pricing with Tranzit Coachlines and PN Taxis. NB: The itinerary times still apply to those who use their own transport.

  • Your guests are more than welcome to leave their cars on site overnight if they wish, at their own risk.

  • All function costs are allocated to one A/c unless by prior arrangement. • Any damages incurred by your guests will be added to your final A/c.

  • Please note that guests consuming alcohol prior to arrival may not be able to participate in the activities

  • No food or alcohol is to be taken off the premise, with the exception of our cabinet food, takeaway coffee and bottled soft drinks, no leftover food or alcohol is to be removed from the property and must be consumed on site only.

  • Offensive language, clothing or behaviour is not allowed at any time and disrespect of any Orlando property will not be tolerated.

  • Our ‘dress code’ is tidy/casual

  • Management reserves the right to refuse entry to, or request to leave, any person whom in the opinion of management does not comply with all or any of the above requirements in regards to dress regulations and general behaviour.

  • Please do not allow your guests to pre-load, or bring any alcohol anywhere onsite (This includes the carpark) as by law, we will need to remove them from the property we have in extensive transport options available - just ask prior to the day!

 

IMPORTANT:

  • No food or alcohol is to be taken off the premise, with the exception of our cabinet food, takeaway coffee and bottled soft drinks, no leftover food or alcohol is to be removed from the property and must be consumed on site only.

  • All guests under the age of 18 must be introduced to our duty manager on arrival & all children under 16yrs must be fully supervised by an adult at all times.
    We request that all guardians report to us on arrival so that we can point out all danger areas within the property & advise on safe boundaries to keep children within.

  • We reserve the right to cancel a booking at any time at our own discretion should we deem it necessary to do so.

  • We reserve the right to alter the package price to or charge a venue hire to offset any loss on our behalf if your function requirements alter from the time of booking. 

  • If possible, please let us know of any guest’s special dietary requirements in advance.

 

PLEASE NOTE:

  • All unpaid accounts will incur interest charges at a rate of 1.6% per month with allcollection costs added to the amount owing.
    Preferred payment is by internet transfer & payments made by credit card will incur an administration charge.

 

Wedding
T's & C's

Please make sure you have read & agree with these terms and conditions prior to confirming your wedding with us:


Once you have confirmed your wedding, the agreed venue charge will remain the same, and we reserve the right to re-evaluate the venue charge accordingly.

All other costs that we have no control over including menu & drinks prices etc, along with all other services that are provided to us & including local & govt taxes are subject to price changes at any time.

 

To confirm your wedding date, we require a deposit of $900.

This deposit is non-refundable, although the full amount will be credited back to your final invoice provided your wedding does take place at
Orlando Country.

 

PLEASE NOTE: this amount may be less any costs for damage or loss, should they occur, as this would go towards our insurance excess.

We request that you try to keep number changes to a minimum & that if at any stage they do alter you should notify us as soon as possible, as we do reserve the right to charge for any changes that impact on the venue charge. Early notification may allow us to plan ahead & in some cases, at our discretion, keep this charge to a minimum for you.


It is very important to send through your final numbers 10 days prior to your wedding, as this will be the minimum number of guests we will need to charge for, with any guests in excess of this number charged at the agreed amount.
 

Please advise us of any guests who have special dietary requirements at this time along with names.

We reserve the right to refuse menu alterations if we feel they may reflect on the venue, for example, substituting desserts for wed- ding cake or removing Canapés etc, would not reduce the overall price and in some cases, depending on the changes, there will be an increase, as we would have to substitute with alternative dishes to ensure quantity.


Due to fluctuating produce prices all menu and refreshment prices are subject to change without notice - please check the website often for current menus & prices before making your choices.

Also please note that as weddings are often booked up to 12 months or 2 years in advance, there is a very good chance the menu when you booked, is no longer available. If this is the case then we may be able to recreate something very similar for you and although we may not be able to match the original pricing, we will do our best for you.

Payment is due within the week prior to your wedding day and is to include if applicable your refreshment tab limit, which may be topped up via credit card should you wish to increase the value, or we issue a credit for any unused portion of your allocated tab. By prior arrangement an invoice may be issued with a “payment due by” date.

 

PLEASE NOTE:

All unpaid accounts will incur interest charges at a rate of 1.6% per month with all collection costs added to the amount owing.

Preferred payment is by internet transfer. Payments made by credit card will incur an administration charge. All wedding costs are allocated to one account (please let us know prior to your wedding if you would like you’re account split in any way).

All unpaid expenses and damages incurred by your guests will be added to your final account.

Please note, that if you plan to have candles on the tables, they may damage the table cloths, which are then charged for. (Even non drip candles still drip!)
Food & alcohol are forbidden to be brought on to any part of the property & in order to protect our licence, any offending guests will be requested to leave. By prior arrangement; wedding cakes, baby food & some edible table settings are an exception.

Your guests are more than welcome to leave their cars on site overnight if they wish, although this is at their own risk.

Photographs

Photos, videos & recordings - When you book a function at Orlando Country you & your photographer agree to allow Orlando Country the right to take and use any photos videos etc that are taken by us on site for marketing & promotions as it wishes, Orlando Country Club has no obligation to in any way give credit, or make payment for any image or recording taken at Orlando Country & used for promotional purposes. Please make sure your photographer is aware of this before committing to any con- tracts. Please let us know if you wish to make any alteration to the above terms in regards to this.

Photo-booths/Candy Bars/Lanterns/Excessive Centre Pieces/Your own table cloths & chair covers etc - sometimes incure an additional fee depending on setup, along with any venue alterations (ie removal of any existing decor).


There is an endless array of options and individual preferences available for weddings, but please do check that whoever you choose to supply services are compatable with The Orlando Country Club rules as we do have restrictions in regards to setup and pack down times, dress codes and general standards etc . Please check with us if you are unsure.


We have attempted to include all the normal requirements within our standard venue charge and then make available the above as optional extras. Hire centres also have other ideas and items that you may wish to add.

 

Wedding Services & Wedding Planning

We will help you plan your wedding day in regards to the wedding service & reception at Orlando Country & can put you in con- tact with florists, bands, photographers, beauty therapists etc that are accepted by Orlando Country.
 

If you are hiring a Wedding Planner we are more than happy to have them involved in your meetings as part of your allocated planning time with us, although there would be additional administration charge for all correspondence via 3rd party representatives. Please enquire prior to booking the venue & we can quote any extra costs that maybe incurred via a personal wedding planner if any. Wedding Ceremony Chairs – Guest seating is supplied & set out for your wedding service along with a signing table (This is included in your wedding ceremony fee).

All children under 16yrs must be fully supervised by an adult at all times. We request that all guardians report to us on arrival so that we can point out all danger areas within the property & advise on safe boundaries to keep children within.
 

Please remember:

No food, alcohol or refreshments of any kind are to be brought onto the property as this puts Orlando Country

in direct breach of our food and liquor license due to un-managed consumption by guests resulting in a loss of license.

Wedding
FAQ's

Can we make changes to the menu?

Menus are pre-set, but we do allow for special dietary requirements which are organised prior to the wedding day and adjustments to suit particular clientele providing the alterations will not in any way reflect on the standards of the Orlando Country. Dietary changes on the night of the wedding will incur an additional charge.


What time can our guests arrive at the venue?
Wedding timings are based on set itineries & we request that you please try to keep to this as best as possible so we are ready for your guests when they arrive. If however you have exclusive use for the evening then we are happy to work in around your specific needs if possible.
When do our final numbers need to be confirmed?
We would expect to please be kept up to date as best as possible, but final minimum numbers to be charged for are 7 to 10 days prior to your event.

 

How long can we stay?
Weddings at Orlando Country Club finish at 11:30pm, to ensure our obligations of a fully vacated Country Club by no later than midnight.

 

Can you arrange transport for us?
We have some very good contacts and are happy to pass these on to you to ensure guests are able to vacate the venue both safely and within our curfew time.

 

What are your payment options?
An invoice can be issued prior to your wedding for advance payment, or we can discuss options with you. Please note that credit card payments incur a 1.9% admin fee to cover our costs.

 

Can we bring our own food & alcohol?
No food or alcohol is to be brought onto any area of the property without the express permission of management. This includes anywhere within the entire property owned by the Orlando Country Club & includes all access ways, carparks & the golf course, as this puts Orlando Country in direct breach of our food and liquor license due to un-managed consumption by guests resulting in a loss of license. Pre-arranged exceptions are sometimes allowed for, provided we are able to prove an acceptable level of management within our licence conditions.

 

Is there a discount for children?
We do have provision for children under 12yrs old, although please note that conditions do apply, please enquire.

 

What age restrictions do you have?
All guests under the age of 18 must be introduced to our duty manager on arrival & all children under 16yrs must be fully supervised by an adult at all times. We request that all guardians report to us on arrival so that we can point out all danger areas within the property & advise on safe boundaries to keep children within.

 

Can we leave our vehicles on site overnight?

Your guests are more than welcome to leave their cars on site overnight if they wish, although this is at their own risk.

 

Can we run a bar tab for our wedding?

Yes, most weddings run bar tabs of some kind - please let us know in advance & we can set this up for you, but we do require limits to be set in place.
 

How much will it cost?
We have tried to list as many prices as possible for you to be able to budget for your wedding and provided you are happy with the overall layout of our venue. Just add in menu pricing and the amount you would expect to spend on drinks
(prices are on the website)

 

Do we have to pay for dance music?
We have for hire a built in music system that can run Spotify from your phone/ laptop etc and includes lighting. Please note that Bands, Dj’s etc do incur a fee of $100 to allow access for set-up and pack down outside of our normal hours.

 

What about background music?
Our sound system can play background music from your Spotify playlists at no extra charge.

 

Can we have ‘exclusive use’ for our reception?
All venue hire options include exclusive use from around 5:30pm or for weddings that include an onsite ceremony we do have various price and timing options for private use.

 

What activities are available to our group?
After your ceremony and during photos, drinks and canapés, guests are welcome to hit a few driving range balls, play petanque or giant jenga on the veranda.

 

What size tables do you have?
The guests tables are all large rounds that seat up to 12 guests each, with the bridal table being a long rectangle to suit the number of guests in the bridal party.

 

Do you have a floor layout and seating plan?
Yes we do, we can send this to you once we know your approx. numbers including your preferred layout and bridal table numbers. 

 

Do you have a board we can put our seating plan onto?
Yes we have a board and easel available at no charge.

 

Do we pay for both an onsite ceremony separately if we are booked in for our reception at the venue?
Yes, as a wedding ceremony at the Country Club is only available if you are having a full wedding reception with us, as an alternative to a church etc. This is classed as an additional event hosted by us and includes everything from set-up to rehearsals, we will also need to shut to the public for your ceremony.

 
WHITE-Logo-w-horse-and-est-1999.png
  • White Facebook Icon
  • White Instagram Icon
  • White Vimeo Icon
  • White Spotify Icon
  • White YouTube Icon

Orlando Country

748 Rangitikei Line

Palmerston North

New Zealand

4475

Website created by Orlando Country

'CONFERENCE & EVENTS VENUE OF THE YEAR'